Skip to Content

Standard Terms and Conditions of Sale

Flossie and Dean Limited T&C's.

  1. All freight charges (Shipping) are calculated on the total weight of purchased items at the time of finalizing the purchase in the Cart.
  2. Shipping New Zealand: Urban is usually 2 - 5 working days. NZ Rural is usually 3 - 10 working days.
  3. Shipping Outside of New Zealand: can be between 5 - 20 days dependant on carrier connections and customs.
  4. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  5. All invoices are payable immediately, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Flossie & Dean Ltd reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Flossie & Dean Ltd will be authorized to suspend any provision of services without prior warning in the event of late payment.
  6. If a payment is still outstanding more than sixty (60) days after the due payment date, Flossie & Dean Ltd reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  7. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Flossie & Dean Ltd become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Flossie & Dean Ltd in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  8. Flossie & Dean Ltd undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Flossie & Dean Ltd cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  9. In order for it to be admissible, Flossie & Dean Ltd must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 7 days of the delivery of the goods or the provision of the services.
  10. All our contractual relations will be governed exclusively by New Zealand law.
  11. To click to view Returns Policy .